Terms of service

Last updated: March 28, 2026

Welcome to Mimo Collective. By accessing or using our website (mimocollective.co), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

1. General Information

  • This website is operated by Mimo Collective. Throughout the site, the terms “we,” “us,” and “our” refer to Mimo Collective.
  • We provide this website, including all information, tools, and services, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Pricing & Currency

  • All product prices are displayed in EUR (€) by default for customers in the EU.
  • Customers shopping from countries with their own official currency (e.g., Swedish Krona (SEK), Danish Krone (DKK), etc.) may see prices converted automatically based on Shopify’s currency conversion.
  • The final amount charged may vary depending on exchange rates set by your payment provider.
  • Prices include VAT where applicable for EU customers unless stated otherwise. For orders shipped outside the EU, additional import taxes, VAT, or handling fees may apply.

 

3. Online Store Terms

  • You agree not to use our products for any illegal or unauthorized purposes.
  • Any breach of these Terms may result in immediate termination of service.

 

4. Shipping & Delivery

  • We currently ship within the European Union and the United Kingdom.
  • Shipping costs and estimated delivery times vary depending on your location and will be calculated at checkout.
  • Full details are available in our Shipping Policy.
  • Orders shipped outside the European Union (including the United Kingdom) may be subject to import duties, VAT, and handling fees, which are the responsibility of the customer.

 

5. Returns & Refunds

  • We accept returns within 14 days of receiving your order, provided items are unused and in original condition.
  • Personalized or made-to-order items are non-refundable.
  • Customers are responsible for return shipping costs.
  • Please refer to our Refund Policy for full details.

6. Payments & Security

  • We accept major payment methods, including credit/debit cards and other secure payment gateways.
  • All transactions are encrypted and processed securely.

 

7. Product Availability & Changes

  • We reserve the right to modify or discontinue products at any time without notice.
  • Due to the handmade nature of many of our products, slight variations in color, shape, or finish may occur.

 

8. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from your use of our website or products.

 

 

9. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

 

10. Governing Law

  • These Terms of Service are governed by the laws of Hungary and apply to all transactions regardless of the customer’s country of residence.
  • Any disputes shall be resolved under Hungarian jurisdiction.

 

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated terms.

 

12. Contact Information

For any questions, please contact us:

📧 Email: hello@mimocollective.co

📍 Address: Lendvay utca 12, Budapest, Hungary